Dreamy Return Policy
Original Painting refund policy
May you be in love with your original painting by Maddison Olivia. If in any case you receive your original painting and are not fully in love please email at maddisonoliviaart@proton.me for a refund. This refund will include the price of the painting minus shipping costs both sent and received.
High Quality Giclée Art Prints
Maddison Olivia Art currently uses a Print On Demand service for her prints and art garments with 'Podpartner' and 'Viviaprint' with a no return policy. If your print came damaged in the mail, fill out Viviaprint form below so you may be sent a replacement print.
https://viviaprint.com/damage-report/
Art Clothing refund policy
"If your order has yet to be sent to production, we will issue a full refund immediately.
When your order status is "In Production", "Production completed", or "Qualified", we will deduct the cost of the products and refund you the rest of the amount.
After your order is shipped out, we do not accept refunds unless you receive a defective or wrong item.
In case of a defective or wrong item, please contact our customer service within 30 days of delivery (before your order status turns "Complete") and provide your order ID number as well as clear pictures/videos of the issue to our official email address service@podpartner.com. After verification, our customer service team will apply the appropriate after-sales policy depending on the damaged/defective situation.
Before production, you may directly cancel an order on the Order Details page. Once production begins, you can ask for a refund by clicking on “Contact us” on the Order Details page. Or, go to the bottom of our homepage and hit the Messenger/Whatsapp buttons in the “Contact us” section." - PodPartner
Overall Statement
If you are called to a certain piece of art, its for a reason. For clothing, make sure to check the size chart and correctly measure your dreamy proportions before placing the correct size order. For High Quality Giclée Prints, listen to your feelings, what brings you peace? joy? clarity? excitement? When purchasing original paintings, may the piece of artwork speak to your soul before placing an order. Again, if by any chance you feel the painting is not the right fit for you once you receive your order, please contact me at maddisonoliviaart@proton.me within 11 days of receiving your purchase for a full refund {minus all shipping expenses}. The intention is for all beautiful souls to love their original painting(s) by Maddison Olivia! Refer back to "Original Painting refund policy" for more information ~
~ Stay Dreamy & Stay Pure🌹 Love, Maddison Olivia